Welcome to the Publication Scheme for Grove House Surgery as required by the Freedom of Information Act 2000.
This Publication scheme is a complete guide to the information routinely made available to the public by Grove House Surgery. It is a description of the information about our NHS services that we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness.
The publications are free unless otherwise indicated.
Where information is provided at cost, the charges will be as shown below
The information can be printed from this website.
The Freedom of Information Act 2000 is designed to promote openness and accountability amongst all organisations that receive public money.
From January 1st 2005 it will oblige GP practices to respond to requests about the NHS related information that it holds, and it will create a right of access to that information. These rights are subject to some exemptions that have to be taken into consideration before releasing information.
In addition to accessing the information identified in the publication scheme, you are entitled to request information about our NHS services under the NHS Openness Code 1995 (see also NHS foi website)
New environmental information regulations may be introduced as early as 2003. These will enable similar access to environmental information as under the Freedom of Information Act 2000.
Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you and you can contact any practice where your records are held to do this.
If you have any comments about the Operation of the Publication Scheme, or how we have dealt with your request for information from the scheme, please write to the Surgery Practice Manager
All NHS information at Grove House Surgery is held, retained and destroyed within NHS guidelines. Our commitment to publish information excludes any information that can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000.
From 2005, individual Classes are subject to exemptions, the main reasons being the protection of commercial interests and personal information under the Data Protection Act 1998. This Scheme had been written in accordance with those exemptions. The information on this Scheme is grouped into the following categories
For the most part, we will only charge for hard copies, or copies onto media. Charges are as follows and will be reviewed regularly.
Accessed from our website - free of charge
Single hard copies - free of charge
Multiple hard copies, or archived copies will attract a charge for photocopying, retrieval and postage. We will inform you of the cost of these charges that will have to be paid in advance.
E-mail will be free of charge.
Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.
The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.
Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.