Patients are registered with the surgery and not with a specific doctor, although we do have a facility to record who a patient’s “usual” or “named” doctor is. Every patient here has a named doctor. This is something we encourage as this can improve continuity of care which is important for both patient and doctor perspective, and can help with the administrative aspect of care also. If a patient feels affiliated to a particular doctor, they can let the receptionist know and we will ensure it is entered on the patient record. However, any patient can book an appointment with any of our doctors at any time. For anyone who has not visited the surgery recently, the receptionists will advise and assist where required.