Covid-19 Out of Hours News

West Shepton, Shepton Mallet, Somerset, BA4 5UH

Tel: 01749 342 314

Contact Details


About our patient group

The Surgery has had a Patient Participation Group since 2008. The group meets bi-monthly, and have a post box in the waiting room should any patient wish to communicate with them directly. The Chairman of the Group checks this regularly.

There is also a patient suggestion box in the waiting room and the group considers any correspondence left there. The members of the group are:

  • Tony Blaker – Chairman
  • Neville Jeremiah – Vice Chairman
  • Elizabeth Farmer
  • Ruth Green
  • Jeannette Marsh
  • Eleanor Norman
  • Albert Owen
  • Jo Smith
  • Jackalyn Hartnell 

Would you like to join our group? Just give your details to Reception or contact the Practice Manager and we will be be in touch. Thank you.

We also have a larger, patient reference group. This group does not meet, but we contact the members occasionally, by post or by email, to carry out a short survey about our services. We use these survey responses to produce an action plan to improve our services. If you would like to be a member of this group please let us know. We are very grateful for the help and support we receive but would always be happy to have more feedback.
A member of the Patient Group, Mr Neville Everett, has done an enormous amount of work researching the various park and ride schemes and methods to access the main hospitals used by our patients. This has been updated in February 2020. Patients can access this information by clicking on the following link PPG Access Data for Local Hospitals. Updated Feb 2020

Grateful thanks to Mr Everett for his hard work in preparing this.


Patient survey and results

We will publish any patient survey information and results here in the future.