The Surgery has had a Patient Participation Group since 2008. The group meets bi-monthly, and have a post box in the waiting room should any patient wish to communicate with them directly. The Chairman of the Group checks this regularly.
There is also a patient suggestion box in the waiting room and the group considers any correspondence left there. The members of the group are:
If you would be interested in being a member of the Patient Participation Group, please let one of the group members know, or contact Rachel Witcombe, the Practice Manager.
We also have a larger, patient reference group. This group does not meet, but we contact the members occasionally, by post or by email, to carry out a short survey about our services. We use these survey responses to produce an action plan to improve our services. If you would like to be a member of this group please let us know. We are very grateful for the help and support we receive but would always be happy to have more feedback.
A member of the Patient Group, Mr Neville Everett, has done an enormous amount of work reseaching the various park and ride schemes and methods to access the main hospitals used by our patients. This has been updated in October 2018. Patients can access this information here
Grateful thanks to Mr Everett for his hard work in preparing this.
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