Our reception team book appointments with the doctors, nurse practitioners and practice nurses and will do their best to answer any queries that you may have. Sometimes they may have to ask you for further details in order to assess how best to help you. Please help them by being as concise as you can about your requirements. All our surgery Staff will respect your privacy and are bound by the same rules of confidentiality as the doctors and nurses.
The reception team also run our repeat prescription service, arrange regular health checks and tests for patients, liaise with other organisations such as Carer Support and Patient Transport, register new patients and arrange new baby checks, dietician appointments and a number of other important administrative tasks. The reception team is managed by Teresa Cawsey, our Lead Receptionist.