ABOUT US
Proudly delivering the highest quality, personalised healthcare to the residents of Shepton Mallet
We’re a team of dedicated healthcare professionals and support staff who aim to support our patients to live long, happy and healthy lives. Our excellent patient feedback consistently demonstrates how satisfied our patients are with the professional service we offer. As a patient you’ll feel valued and cared for by our exceptionally hard working team, and you’ll have a named GP who takes overall responsibility and oversight of your care.
We are a Veteran Friendly Accredited Practice.
This means that, as part of the health commitments of the Armed Forces Covenant, we have a dedicated clinician who has a specialist knowledge of military related health conditions and veteran specific health services. This is important in helping ex-forces to get the best care and treatment.
Further Information on Healthcare for the armed forces community - NHS (www.nhs.uk)
If you are ex-forces, please let your GP know to help ensure you are getting the best possible care.
As a leading practice, we strive to always be improving what we offer our patients. We’ve adopted the latest digital innovations in order to offer ease of access to our clinicians who can be contacted easily by message, video or telephone. We offer a same-day service where all patient requests will usually be dealt with by a clinician on the same day where possible, so you can feel confident that your problem or concern will be addressed quickly and professionally. If you’re a patient registered with us, you can contact your GP by Contacting Us Online.
We work closely with our other partner practices in the area as part of the Primary Care Network (PCN), sharing additional highly qualified healthcare professionals and working together to share best practice ideas and quality improvement projects, in order to serve our patients and continue to provide the outstanding healthcare service that we aspire to. Examples of PCN services include a First Contact Physiotherapist Service and a Microsuction service (for removing ear wax) which is on offer to patients across Mendip.
