Community Staff

Community Nurses

Telephone: 0300 124 5602, option 1

The district nurses are a branch of the nursing profession offering healthcare services to housebound patients who cannot attend the surgery but need nursing care and for whom admission to hospital is not necessary or desirable. This help may include:

• Visits from members of the nursing team to give skilled care or specialist treatments.
• Information about and/or referrals to other community services.
• Support if you are caring for another family member.
• Teaching you or a relative ways in which you can lead as independent a life as possible.
• Confidential advice about nursing matters.
• 24 hour access to the nursing service.

Health Visitors

Telephone: 0300 323 0118

Health visitors are fully qualified nurses with special training in family health. They offer advice, a home visiting service and hold regular child health development checks.

The Complex Care Hub

The Complex Care Hub works with the Surgeries within the Mendip PCN (Primary Care Network) 

The Hub is a dedicated team of staff based in Shepton Mallet supporting our practices in their aim to provide personalised care to patients who need support. The Surgeries are however still the front line of Care and first point of contact for patients.

Complex Care Hub Staff

Includes Nurses, Proactive Occupational Therapist, Paramedics, Care Co-ordinators, Pharmacy Team, Health Connections Team.